Veterinary Front Desk Specialist: Welcoming Care

Nemacolin Woodlands, Inc.; Northern (KY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly wages

401(k) program

Medical, dental, and vision coverage

Job summary

Wooflands Veterinary Center is seeking a personable receptionist to greet clients, coordinate appointments, and manage the front desk operations. You will support clients and patients from arrival to departure, ensuring a smooth hospital experience.

The role emphasizes hospitality, organization, and clear communication with veterinarians and staff. Prior front desk or veterinary experience is preferred, with opportunities for growth within the practice.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience required; veterinary or front desk experience preferred.
• Basic computer proficiency and ability to learn veterinary software systems.
• Ability to sit or stand for extended periods and lift up to 40 pounds.

Responsibilities

• Greet clients and coordinate appointments to create a welcoming experience.
• Manage reservations, calendars, and daily workflow to balance client needs.
• Maintain accurate patient records and processing forms with precision.
• Handle payments, cash, and transactions with financial accuracy.
• Communicate about services, grooming needs, and veterinary resources.

Skills

Hospitality

Customer service

Organization

Multitasking

Teamwork

Communication

Professionalism

Pet handling

Education

High school diploma or equivalent

Tools

Veterinary software

Job description

Wooflands Veterinary Center is seeking a personable receptionist to greet clients, coordinate appointments, and manage the front desk operations. You will support clients and patients from arrival to departure, ensuring a smooth hospital experience.

The role emphasizes hospitality, organization, and clear communication with veterinarians and staff. Prior front desk or veterinary experience is preferred, with opportunities for growth within the practice.