Veterinary Front Desk & Client Care Specialist

Livewell Animal Hospital at Emerson Crossing; Indianapolis (IN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Teladoc access

Employee Assistance Program

Discounted pet care

Job summary

Livewell Animal Hospital at Emerson Crossing in Indianapolis is seeking a friendly receptionist to join our team. You will manage a multi-line phone system, greet clients with a positive attitude, and help coordinate appointments and transactions with compassionate care.

Experience with veterinary software is preferred, and availability on weekends/holidays is a plus. We offer a competitive on-site package and opportunities for growth within Mission Pet Health’s network.

Qualifications

• Customer service mindset and friendly demeanor.
• Strong communication skills for busy front desk.
• Excellent organization and multitasking in fast-paced environments.
• Experience with veterinary software is preferred; weekend/holiday availability required.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system and greet clients.
• Ensure seamless care coordination: maintain records, schedule appointments, handle transactions.
• Advocate for pet health: educate clients on preventative care and services.
• Demonstrate compassion and empathy with clients and pets.

Skills

Customer service

Communication

Organizational skills

Teamwork

Vet software (preferred)

Tools

Vet software

Job description

Livewell Animal Hospital at Emerson Crossing in Indianapolis is seeking a friendly receptionist to join our team. You will manage a multi-line phone system, greet clients with a positive attitude, and help coordinate appointments and transactions with compassionate care.

Experience with veterinary software is preferred, and availability on weekends/holidays is a plus. We offer a competitive on-site package and opportunities for growth within Mission Pet Health’s network.