Veterinary Front Desk & Client Care Specialist

Florida Veterinary Rehabilitation; DeLand (FL); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Employee discounts

Health insurance

Paid time off

Profit sharing

Training & development

Bonus based on performance

Dental insurance

Parental leave

Vision insurance

Wellness resources

Retirement plan with employer match

Bonus opportunities

Descripción de la vacante

Florida Veterinary Rehabilitation in Deland, FL is seeking a friendly Client Service Representative/Veterinary Receptionist to greet clients, schedule appointments, check in/out patients, and coordinate with doctors.

You should have frontline experience, strong communication, computer skills, the ability to lift up to 40 lbs, and be able to work Tue–Sat. We offer health insurance, retirement benefits, PTO, and bonus opportunities.

Formación

• Critical thinking skills
• Outstanding written and verbal communication skills
• Computer and technical skills
• Be able to lift up to 40 lbs
• Sit and/or stand for long periods of time
• Work Tuesday through Saturday

Responsabilidades

• Scheduling appointments
• Checking in/out patients
• Completing follow up and reminder calls
• Maintaining internal communication with the doctors and staff
• Communicating with clients via phone, email, text, and in person
• Able to answer client questions with confidence
• Troubleshoot client issues and know when to partner internally for escalations
• Other duties as assigned

Conocimientos

Front Desk

Communication

Computer skills

Multitasking

Empathy

Descripción del empleo

Florida Veterinary Rehabilitation in Deland, FL is seeking a friendly Client Service Representative/Veterinary Receptionist to greet clients, schedule appointments, check in/out patients, and coordinate with doctors.

You should have frontline experience, strong communication, computer skills, the ability to lift up to 40 lbs, and be able to work Tue–Sat. We offer health insurance, retirement benefits, PTO, and bonus opportunities.