Veterinary Front Desk Specialist - Client Care & Growth

Alliance Animal Health; Sanford (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

Riverwalk Animal Hospital in Florida is seeking a Veterinary Customer Service Representative to join our team as a full-time receptionist. You will greet clients, manage calls and emails, triage concerns, schedule appointments, and handle payments in a compassionate, professional manner.

We value teamwork, clear communication, and the ability to multi-task in a busy setting, with ongoing training and development to grow within the practice.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience required.
• Compassionate and calm team player with strong communication.
• Ability to multi-task in a busy veterinary reception environment.
• Comfortable with various medical outcomes and maintaining discretion.

Responsibilities

• Greet clients and patients in the hospital reception area.
• Answer questions, triage concerns, and route to the appropriate party.
• Schedule appointments to maximize efficiency and daily flow.
• Check in/check out clients and process payments.
• Provide friendly emotional support to clients as needed.

Skills

Customer service

Multi-tasking

Communication skills

Computer skills

Team player

Job description

Riverwalk Animal Hospital in Florida is seeking a Veterinary Customer Service Representative to join our team as a full-time receptionist. You will greet clients, manage calls and emails, triage concerns, schedule appointments, and handle payments in a compassionate, professional manner.

We value teamwork, clear communication, and the ability to multi-task in a busy setting, with ongoing training and development to grow within the practice.