Veterinary Front Desk Specialist – Client Care

Florida Veterinary Rehabilitation; DeLand (FL); On-site; USD 22,730 - 25,485; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Health insurance

Paid time off

Profit sharing

Training & development

Job summary

Florida Veterinary Rehabilitation is seeking a Client Care Specialist/Veterinary Receptionist in Deland, FL. You will greet clients, manage appointments, and support doctors and staff with professional, friendly service.

The role requires empathy, clear communication, and multitasking in a fast-paced clinic environment. In-person work is required Tuesday through Saturday with a 35–40 hour work week.

Qualifications

• Ability to think critically while solving client needs.
• Excellent written and verbal communication skills.
• Strong computer and technical skills.
• Ability to lift up to 40 lbs.
• Sit and/or stand for long periods.
• Reliable to work Tuesday through Saturday.

Responsibilities

• Schedule appointments.
• Check in/out patients.
• Complete follow up and reminder calls.
• Maintain internal communication with doctors and staff.
• Communicate with clients via phone, email, text and in person.
• Answer client questions with confidence.
• Troubleshoot client issues and escalate when needed.
• Perform other duties as assigned.

Skills

Critical thinking

Written & verbal communication

Computer skills

Physical stamina

Multitasking

Job description

Florida Veterinary Rehabilitation is seeking a Client Care Specialist/Veterinary Receptionist in Deland, FL. You will greet clients, manage appointments, and support doctors and staff with professional, friendly service.

The role requires empathy, clear communication, and multitasking in a fast-paced clinic environment. In-person work is required Tuesday through Saturday with a 35–40 hour work week.