Veterinary Front Desk & Client Experience Specialist

Western-Veterinary-Partners-1; West Palm Beach (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Healing Arts Veterinary Center in West Palm Beach, FL seeks a friendly Veterinary Receptionist / Client Service Representative to greet clients, schedule appointments, and manage daily patient flow. You will handle multi-line phones, process transactions, and provide compassionate information about our services in a fast-paced team environment.

The ideal candidate has at least 2 years in customer service, prior veterinary receptionist experience, and excellent communication skills.

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist experience required.
• Proficiency in managing a multi-phone line system and assisting in-person clients; strong communication and organizational skills.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow; coordinate calendars.
• Answer multi-line phone system and assist in-person clients; provide information about services.
• Process transactions and maintain accurate financial records; support team as needed.

Skills

Customer service

Multiline phone handling

Team player

Calm under pressure

Scheduling

Payment processing

Tools

Cornerstone

Job description

Healing Arts Veterinary Center in West Palm Beach, FL seeks a friendly Veterinary Receptionist / Client Service Representative to greet clients, schedule appointments, and manage daily patient flow. You will handle multi-line phones, process transactions, and provide compassionate information about our services in a fast-paced team environment.

The ideal candidate has at least 2 years in customer service, prior veterinary receptionist experience, and excellent communication skills.