Vet Front Desk Pro: Patient Concierge & Client Educator

Pershing Oaks Animal Hospital; Orlando (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Tuition Support Program

Free/discounted lab work for employees' pets

Quarterly Team Rewards Bonus Program

Job summary

An animal clinic in Orlando is seeking a Veterinary Receptionist to join their team. The role includes greeting and checking in patients, processing payments, scheduling appointments, and maintaining the lobby area. Candidates should have at least one year of experience and a customer service background. The position offers full-time benefits, including health insurance, retirement plans, and paid time off. A strong emphasis on teamwork and an inclusive workplace culture is fundamental.

Qualifications

• Minimum of 1 year of relevant experience or educational background.
• Ability to provide excellent customer service to all clients.
• Excellent communication skills and a client-focused approach.

Responsibilities

• Greet, check in, and room patients.
• Process payments accurately and reconcile the cash drawer daily.
• Schedule appointments.
• Maintain knowledge of preventative healthcare recommendations.
• Maintain the front desk/lobby area – must be clean and presentable.

Skills

Customer Service

Communication Skills

Critical Thinking

Ability to Lift 50lbs

Education

Relevant Experience or Educational Background

Job description

An animal clinic in Orlando is seeking a Veterinary Receptionist to join their team. The role includes greeting and checking in patients, processing payments, scheduling appointments, and maintaining the lobby area. Candidates should have at least one year of experience and a customer service background. The position offers full-time benefits, including health insurance, retirement plans, and paid time off. A strong emphasis on teamwork and an inclusive workplace culture is fundamental.