Veterinary Client Services Specialist — In-Clinic Growth

United Veterinary Care; Richmond (VA); In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401K match

Employer-paid life insurance

Short-term disability

Employee assistance program (Headspace

FSA/HSA options

Fertility & Family Support (Progyny, $

LGBTQIA+ support

Digital PT & Musculoskeletal program (

Pet care discounts

Paid time off

Referral bonuses

DailyPay

Descrizione del lavoro

United Veterinary Care is seeking a full-time Client Service Representative for a busy veterinary office in Richmond, VA. The CSR will greet clients, schedule appointments, handle calls, process payments, and maintain records, while supporting the team in a fast-paced environment.

We value reliable, on-time team players who can handle challenging conversations with empathy. Veterinary experience is a plus, but training is provided to the right candidate.

Competenze

• 2+ years in client service in veterinary or medical setting (preferred).
• Willing to be trained in clinic procedures and safety protocols.
• Strong communication and professionalism in a busy team environment.

Mansioni

• Greet clients and schedule appointments.
• Answer phones and assist clients with inquiries.
• Process payments and maintain client records.
• Assist with basic clinic tasks and patient flow.

Conoscenze

Customer service

Scheduling

Phone etiquette

Cash handling

Team player

Descrizione del lavoro

United Veterinary Care is seeking a full-time Client Service Representative for a busy veterinary office in Richmond, VA. The CSR will greet clients, schedule appointments, handle calls, process payments, and maintain records, while supporting the team in a fast-paced environment.

We value reliable, on-time team players who can handle challenging conversations with empathy. Veterinary experience is a plus, but training is provided to the right candidate.