Part-Time Veterinary Client Services Specialist

VCA Animal Hospitals; Town of Ithaca (NY); In loco; USD 26.000 - 29.000; Part-time

Vantaggi offerti da questo lavoro

Medical, dental, vision

Paid vacation/sick days

401(k)

Employee pet discounts

Descrizione del lavoro

VCA Animal Hospitals is seeking a Part-time Client Service Representative with veterinary hospital experience. The CSR will help manage client interactions, medical records, and scheduling in a fast-paced clinic environment.

The role emphasizes customer service, accurate recordkeeping, and teamwork to support veterinarians and pet owners. Weekend shifts may be required, with competitive benefits and a focus on top-quality care.

Competenze

• Experience in a veterinary hospital setting.
• Strong customer service skills.
• Ability to manage medical records and scheduling.

Mansioni

• Scan and upload medical records.
• Contact referring DVMs for medical records.
• Check emails and respond promptly.
• Build medical records and schedule appointments.
• Answer phone and delegate tasks.
• Maintain a neat and clean facility at all times.

Conoscenze

Customer service

Phone handling

Record management

Scheduling

Teamwork

Strumenti

Medical records software

Descrizione del lavoro

VCA Animal Hospitals is seeking a Part-time Client Service Representative with veterinary hospital experience. The CSR will help manage client interactions, medical records, and scheduling in a fast-paced clinic environment.

The role emphasizes customer service, accurate recordkeeping, and teamwork to support veterinarians and pet owners. Weekend shifts may be required, with competitive benefits and a focus on top-quality care.