Part-Time Veterinary Client Services Specialist

VCA Animal Hospitals; Town of Ithaca (NY); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, vision

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

VCA Animal Hospitals is seeking a Part-time Client Service Representative with veterinary hospital experience. The CSR will help manage client interactions, medical records, and scheduling in a fast-paced clinic environment.

The role emphasizes customer service, accurate recordkeeping, and teamwork to support veterinarians and pet owners. Weekend shifts may be required, with competitive benefits and a focus on top-quality care.

Qualifications

• Experience in a veterinary hospital setting.
• Strong customer service skills.
• Ability to manage medical records and scheduling.

Responsibilities

• Scan and upload medical records.
• Contact referring DVMs for medical records.
• Check emails and respond promptly.
• Build medical records and schedule appointments.
• Answer phone and delegate tasks.
• Maintain a neat and clean facility at all times.

Skills

Customer service

Phone handling

Record management

Scheduling

Teamwork

Tools

Medical records software

Job description

VCA Animal Hospitals is seeking a Part-time Client Service Representative with veterinary hospital experience. The CSR will help manage client interactions, medical records, and scheduling in a fast-paced clinic environment.

The role emphasizes customer service, accurate recordkeeping, and teamwork to support veterinarians and pet owners. Weekend shifts may be required, with competitive benefits and a focus on top-quality care.