Veterinary Client Service Pro — Caring & Growth

Williamsburg Veterinary Clinic; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, and life insurance

Generous CE allowance

PTO and parental leave

401(k) with up to 5% company match

Pet care discounts

Job summary

A veterinary clinic in New York is seeking a Client Service Representative (CSR) to deliver excellent client experiences and facilitate smooth operations. The ideal candidate will have 1-2 years of veterinary client-facing experience and excellent communication and organizational skills. You'll be part of a compassionate team dedicated to providing top-notch care in a vibrant community setting. Competitive pay and benefits like medical insurance and CE allowances are offered.

Qualifications

• 1-2 years of experience in a veterinary client-facing role.
• Ability to juggle phones, appointments, and in-person clients in a fast-paced environment.
• Clear and professional communication skills over phone, email, and in person.

Responsibilities

• Be the welcoming face and voice of the practice.
• Discuss services, estimates, and payments with clients.
• Support both clients and the medical team to keep the day running smoothly.

Skills

Client interaction

Organization

Communication

Detail-oriented

Empathy

Team player

Tools

Veterinary software (Evet, Avimark, ezyVet)

Job description

A veterinary clinic in New York is seeking a Client Service Representative (CSR) to deliver excellent client experiences and facilitate smooth operations. The ideal candidate will have 1-2 years of veterinary client-facing experience and excellent communication and organizational skills. You'll be part of a compassionate team dedicated to providing top-notch care in a vibrant community setting. Competitive pay and benefits like medical insurance and CE allowances are offered.