Veterinary Client Services Specialist

Integrative Pet Care; Chicago (IL); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health insurance

Dental insurance

Vision insurance

Paid time off

Free food & snacks

Free uniforms

Training & development

PTO and holidays

401k with employer match

Descripción de la vacante

Integrative Pet Care is seeking a Client Service Representative to manage front desk operations, greet clients and their pets, and coordinate appointments with a warm, professional demeanor.

You will handle client inquiries, assist with billing, and support the team to maintain a smooth clinic workflow. This role emphasizes exceptional customer service and teamwork within a veterinary setting.

Formación

• Minimum one year experience as a Receptionist or in an administrative/customer service role.
• Experience in the veterinary field preferred.
• Demonstrated competence with computer skills in an office setting.

Responsabilidades

• Promotes a client-centered environment and facilitates programs and processes that meet client needs.
• Warmly greet clients and pets by name.
• Answer inquiries about rehabilitation services and products; describe initial exam process and modalities.

Conocimientos

Receptionist experience

Customer service

MS Office

Practice management software

Educación

High school diploma or equivalent

Herramientas

MS Office

Practice Management Software

Descripción del empleo

Integrative Pet Care is seeking a Client Service Representative to manage front desk operations, greet clients and their pets, and coordinate appointments with a warm, professional demeanor.

You will handle client inquiries, assist with billing, and support the team to maintain a smooth clinic workflow. This role emphasizes exceptional customer service and teamwork within a veterinary setting.