Veterinary Front Desk & Client Care Specialist

Livewell Animal Hospital of Elizabeth; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Life insurance

Disability coverage

EAP

Pet care discount

Teladoc access

Job summary

Mission Pet Health is seeking a friendly, dependable receptionist to join our team. You will manage a multi-line phone system, greet clients warmly, and coordinate appointments while handling financial transactions.

You will also educate clients on preventative care and hospital services to support each pet’s well-being. The role emphasizes compassionate care, strong communication, and the ability to multitask in a busy clinic.

Qualifications

• Strong customer service ethic and animal-loving attitude.
• Excellent communication and ability to stay calm under pressure.
• Organizational skills with multitasking in a fast-paced clinic.
• Team player with ability to work independently when needed.
• Experience with veterinary software is a plus, weekend/holiday availability required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Maintain medical records, manage appointments, and handle transactions to keep the hospital running smoothly.
• Educate clients on preventative care and hospital services for pets' well-being.
• Provide a compassionate, empathetic presence for clients and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Vet software experience

Flexible schedule

Tools

Vet software

Job description

Mission Pet Health is seeking a friendly, dependable receptionist to join our team. You will manage a multi-line phone system, greet clients warmly, and coordinate appointments while handling financial transactions.

You will also educate clients on preventative care and hospital services to support each pet’s well-being. The role emphasizes compassionate care, strong communication, and the ability to multitask in a busy clinic.