Veterinary Client Services Pro (Front Desk)

VCA Animal Hospitals, Inc; Palo Alto (CA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) retirement plan

Pet care discounts

Paid vacation

Holidays and sick days

Job summary

VCA Palo Alto Animal Hospital is seeking a compassionate Client Service Representative to greet clients and their pets, schedule appointments, and process payments. You will educate owners on products and pet care while maintaining records and ensuring a clean, welcoming environment.

The CSR supports veterinary team operations and serves as the face of the practice, delivering outstanding customer service in a fast-paced setting. Compensation reflects experience and credentials.

Qualifications

• Prior customer service experience.
• Demonstrates friendly demeanor and attention to detail.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet visitors and assist clients and their pets to examination rooms.
• Schedule and confirm appointments.
• Process payments and explain fees.
• Educate clients on pet care and products.

Skills

Customer service

Multitasking

Communication

Job description

VCA Palo Alto Animal Hospital is seeking a compassionate Client Service Representative to greet clients and their pets, schedule appointments, and process payments. You will educate owners on products and pet care while maintaining records and ensuring a clean, welcoming environment.

The CSR supports veterinary team operations and serves as the face of the practice, delivering outstanding customer service in a fast-paced setting. Compensation reflects experience and credentials.