Pet Care Client Services Specialist

VCA Animal Hospitals, Inc; Crawfordville (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation/sick days

Employee pet discounts

Job summary

VCA Animal Hospitals, Inc. seeks an experienced Client Service Representative to join our team. The CSR is the face of the practice, greeting clients and their pets and guiding them to exam rooms.

This role handles scheduling, follow-ups, payments, product and service recommendations (including prescriptions), and basic client education on pet care. Strong interpersonal skills are essential to build trust with clients, and we offer competitive compensation and benefits.

Responsibilities

• Greet visitors, answer phones, and guide clients and their pets to exam rooms.

Job description

VCA Animal Hospitals, Inc. seeks an experienced Client Service Representative to join our team. The CSR is the face of the practice, greeting clients and their pets and guiding them to exam rooms.

This role handles scheduling, follow-ups, payments, product and service recommendations (including prescriptions), and basic client education on pet care. Strong interpersonal skills are essential to build trust with clients, and we offer competitive compensation and benefits.