Client Service Pro: Pet Care & Scheduling

VCA Animal Hospitals, Inc; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Sick days

401(k)

Pet discounts

Job summary

VCA Animal Hospitals, Inc is seeking a Client Service Representative to join our team. You will greet clients and their pets, answer phones, schedule appointments, check patients in and out, and assist with client questions in a fast-paced veterinary setting.

You will also handle payments, maintain medical records, and collaborate with the veterinary team to ensure a positive client experience. Comprehensive benefits are available as part of the employment package.

Qualifications

• Greeting clients and answering phones.
• Scheduling appointments and managing calendar.
• Processing payments and handling transactions.
• Maintaining accurate medical records and documentation.
• Communicating with veterinary team and clients.

Responsibilities

• Greet clients and their pets, and assist with check-in/out.
• Answer phone lines and respond to client inquiries.
• Schedule, reschedule or cancel appointments as needed.
• Process payments and manage point-of-sale transactions.

Job description

VCA Animal Hospitals, Inc is seeking a Client Service Representative to join our team. You will greet clients and their pets, answer phones, schedule appointments, check patients in and out, and assist with client questions in a fast-paced veterinary setting.

You will also handle payments, maintain medical records, and collaborate with the veterinary team to ensure a positive client experience. Comprehensive benefits are available as part of the employment package.