Veterinary Client Services & Pet Care Lead

Mars Petcare; Bellingham (MA); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Student Debt Relief Program for FT DVM

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

Flexible Spending Accounts

Health Savings Account

Parental Leave

Continuing Education Allowance

Backup Child/Elder Care

Fertility and Family Building Support

Digital Exercise Therapy

Voluntary Protection Benefits

Legal Plan

Identity Protection

Commuter Benefits

Pet Wellness Plans (3+)

Job summary

Banfield in Massachusetts is seeking a Client Service Coordinator to drive client and pet flow, support a productive veterinary team, and deliver welcoming, informative service to clients. You will promote wellness plans, educate on pet health, and coordinate appointments and records to ensure smooth operations.

We offer a comprehensive rewards package with health, retirement, education support, time off, and extensive benefits for associates and their families.

Responsibilities

• Drive client and pet flow through the hospital to maximize productivity of the veterinary team.
• Provide professional, efficient service and educate clients about pet health and services.
• Assist with check-in/check-out, documentation, and scheduling.

Job description

Banfield in Massachusetts is seeking a Client Service Coordinator to drive client and pet flow, support a productive veterinary team, and deliver welcoming, informative service to clients. You will promote wellness plans, educate on pet health, and coordinate appointments and records to ensure smooth operations.

We offer a comprehensive rewards package with health, retirement, education support, time off, and extensive benefits for associates and their families.