Veterinary Client Services Specialist

Banfield Pet Hospital; Wexford (Allegheny County); Presencial; USD 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Retirement Plans

Student Debt Relief

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

FSA

HSA

Parental Leave

Education Allowance

Backup Care

Fertility Support

Discounts

Wellness Plans for Pets

Commuter Benefits

Descripción de la vacante

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow through the hospital, support the veterinary team, and ensure friendly, efficient service. You will educate clients on wellness plans and preventive care, assist with documentation and scheduling, and help manage finances and front-desk operations.

The role emphasizes a welcoming environment, strong communication with clients and associates, and a commitment to encouraging return visits and referrals.

Formación

• High School Diploma or equivalent preferred.
• Must be at least 18 years old to perform duties involving radiography.
• One year related experience preferred.
• Medical background (vet tech, human healthcare, pharmaceutical) with medical terminology training preferred.

Responsabilidades

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Promote hospital services and route clients and pets to maximize productivity.
• Maximize number of pets seen by a productive and efficiently run hospital.
• Provide professional, efficient and exceptional service at all times.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist clients with documentation, pet history, identification, and prompt service.
• Dispense prescriptions, sell retail products and schedule future appointments.
• Maintain finances with accurate balances and proper opening/closing procedures.
• Conduct administrative functions as necessary.
• Other duties as assigned.

Educación

High School Diploma or equivalent

1 year related experience

Descripción del empleo

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow through the hospital, support the veterinary team, and ensure friendly, efficient service. You will educate clients on wellness plans and preventive care, assist with documentation and scheduling, and help manage finances and front-desk operations.

The role emphasizes a welcoming environment, strong communication with clients and associates, and a commitment to encouraging return visits and referrals.