Elite Veterinary Client Services Coordinator

A Caring Doctor (New Jersey), P.C.; United States; In loco; USD 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive Medical Insurance

401(k) Retirement Plans

Student Debt Relief Program

Paid Time Off and Holidays

Mental Health & Wellbeing Resources

Life Insurance (company-paid)

Disability Insurance (company-paid)

Flexible Spending Accounts

Health Savings Account

Parental Leave

Descrizione del lavoro

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, support veterinary teams, and ensure welcoming, efficient care. You will educate clients on wellness plans, assist with documentation, prescriptions, and scheduling, and help maintain accurate records while promoting outstanding service.

The role emphasizes multi-tasking, strong English communication, and a commitment to top-tier client care in a busy practice environment.

Competenze

• Demonstrates exceptionally strong written and verbal communication skills.
• Ability to multi-task and manage multiple tasks concurrently.
• Demonstrates a systematic, organized approach to assignments.
• Proactively prioritizes client service and problem solving.

Mansioni

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Actively recruit new clients by promoting hospital services and routing flow.
• Maximize the number of pets seen by maintaining productive operations.
• Provide professional, efficient and exceptional service at all times.
• Educate clients about wellness plans, preventive care, and hospital services.
• Assist clients with documentation, pet data entry, and ID tagging.
• Support clients with instructions, invoices, prescriptions, and scheduling.

Conoscenze

Leadership

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Communication Skills

Client Service Skills

Priority Setting

Time Management

Descrizione del lavoro

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, support veterinary teams, and ensure welcoming, efficient care. You will educate clients on wellness plans, assist with documentation, prescriptions, and scheduling, and help maintain accurate records while promoting outstanding service.

The role emphasizes multi-tasking, strong English communication, and a commitment to top-tier client care in a busy practice environment.