Veterinary Client Services Coordinator – Pet Care & Wellness

Banfield Pet Hospital; Florida; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Retirement plans (401k)

Paid time off

Wellness program discounts

Dental & Vision insurance

Job summary

Banfield Pet Hospital in Florida seeks a Client Service Coordinator to streamline client and pet flow, greet clients warmly, collect and enter pet information, and coordinate appointments with a friendly, efficient approach.

This role emphasizes exceptional service, wellness plan education, accurate handling of invoices and retail items, and contributing to client retention and referrals.

Qualifications

• Ability to communicate clearly with clients and veterinary staff.
• Strong organizational skills for documentation and scheduling.
• Experience handling transactions and invoices is a plus.

Responsibilities

• Greet clients and pets, educate them about services and wellness plans.
• Assist with documentation and entering pet information into the computer system.
• Manage the flow of clients to maximize productivity and ensure timely appointments.
• Assist with dispensing medications and retail products and handle invoices.

Skills

Customer service

Communication

Documentation

Cash handling

Scheduling

Job description

Banfield Pet Hospital in Florida seeks a Client Service Coordinator to streamline client and pet flow, greet clients warmly, collect and enter pet information, and coordinate appointments with a friendly, efficient approach.

This role emphasizes exceptional service, wellness plan education, accurate handling of invoices and retail items, and contributing to client retention and referrals.