Client Services & Pet Care Coordinator

Mars Petcare

Boca Raton, Northern (FL, KY)

Hybrid

USD 21,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Comprehensive Medical, Dental, and Vis
401(k) Retirement Plan
Student Debt Relief for Full-Time DVMs
Paid Time Off and Holidays
Mental Health Resources
Life Insurance
Disability Insurance
FSA
HSA
Parental Leave
Continuing Education Allowance
Back-Up Child and Elder Care
Fertility and Family Building Support
Identity Protection
Commuter Benefits
Three Free Optimum Wellness Plans for
Exclusive Discounts

Job summary

Banfield is seeking a Client Service Coordinator in Florida to manage client and pet flow, support the veterinary team, and promote our wellness plans. You will greet clients, educate them on services, and ensure accurate records and smooth check-in/out processes.

The role emphasizes strong communication, organization, and customer service in a welcoming hospital environment, with benefits and competitive pay.

Qualifications

  • Reads, writes and speaks fluent English with proper grammar and vocabulary.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.

Responsibilities

  • Coach and guide clients and pets through the hospital flow for efficient service.
  • Educate clients on wellness plans and hospital services.
  • Enter pet information and maintain accurate records in the computer system.
  • Assist with prescriptions, retail sales and scheduling appointments.

Skills

Multi-tasking
Communication
Organization
Problem solving
Client service
Attention to detail

Job description

Banfield is seeking a Client Service Coordinator in Florida to manage client and pet flow, support the veterinary team, and promote our wellness plans. You will greet clients, educate them on services, and ensure accurate records and smooth check-in/out processes.

The role emphasizes strong communication, organization, and customer service in a welcoming hospital environment, with benefits and competitive pay.

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