Veterinary Client Service Specialist

VCA Animal Hospitals, Inc; Cape Coral (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Pet discounts

Job summary

VCA Animal Hospitals, Inc is seeking an experienced Client Service Representative to join our team. You will be the face of the practice, delivering exceptional service to clients and their pets while supporting the daily operations of the front desk.

Responsibilities include greeting visitors, answering phones, scheduling appointments, processing payments, educating clients on products and services, and maintaining accurate medical records and a clean facility. Equal opportunity employer.

Responsibilities

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including education on general animal care.
• Maintaining medical records, charts, reports and correspondence; keeping the facility neat and clean.

Job description

VCA Animal Hospitals, Inc is seeking an experienced Client Service Representative to join our team. You will be the face of the practice, delivering exceptional service to clients and their pets while supporting the daily operations of the front desk.

Responsibilities include greeting visitors, answering phones, scheduling appointments, processing payments, educating clients on products and services, and maintaining accurate medical records and a clean facility. Equal opportunity employer.