Veterinary Client Service Coordinator — Growth & Care

Banfield Pet Hospital; Florence (KY); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, maximize veterinary team productivity, and deliver friendly, efficient service. You will welcome clients and pets, educate them about wellness plans, and help schedule appointments and process invoices.

The role emphasizes strong communication, multi-tasking, and a proactive approach to client care within a hospital setting.

Qualifications

• Reads, writes and speaks fluent English with correct grammar and vocabulary.
• Strong customer service skills and ability to educate clients.

Responsibilities

• Promote hospital services to recruit new clients.
• Route the flow of clients and pets for efficient service.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist with client documentation, appointments and invoices.

Skills

Communication

Client service

Time management

Leadership

Organizational skills

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow, maximize veterinary team productivity, and deliver friendly, efficient service. You will welcome clients and pets, educate them about wellness plans, and help schedule appointments and process invoices.

The role emphasizes strong communication, multi-tasking, and a proactive approach to client care within a hospital setting.