Veterinary Client Service Advocate – Outbound Calls

National Veterinary Associates; United States; On-site; USD 22,041 - 27,552; Full time

Job summary

National Veterinary Associates is seeking a friendly Client Service Representative to join our Client Service Center. You will make outbound calls and work with multiple veterinary hospitals, providing routine and compassionate service.

The role emphasizes effective communication, ability to handle objections, and professional conduct in a fast-paced environment while using AVImark to schedule appointments.

Qualifications

• High school diploma is required.
• 1 year client service experience is preferred.
• Proficient with Microsoft Office, Excel and Word.

Responsibilities

• Provide concise, friendly service for multiple veterinary hospitals.
• Communicate with clients regarding difficult scenarios.
• Educate clients on animal wellness.
• Schedule veterinary appointments using AVImark.
• Review and update client and patient data.

Education

High school diploma

Tools

Microsoft Office

Excel

Word

Job description

National Veterinary Associates is seeking a friendly Client Service Representative to join our Client Service Center. You will make outbound calls and work with multiple veterinary hospitals, providing routine and compassionate service.

The role emphasizes effective communication, ability to handle objections, and professional conduct in a fast-paced environment while using AVImark to schedule appointments.