Veterinary Client Services Specialist

National Veterinary Associates; Crest Hill (IL); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Free mental health benefit

Job summary

National Veterinary Associates is seeking a part-time client services associate to greet clients, answer questions, schedule appointments, and process payments in a fast-paced veterinary setting. You will handle calls, mail and email, and maintain client data in our practice management software while escalating complex issues to senior staff.

Minimum 1 year related experience required. We offer a supportive team culture, health/dental/vision insurance if eligible, and a 401(k) with company

Qualifications

• 1+ years of customer service, plus veterinary experience

Responsibilities

• Greets clients and responds to questions
• Processes incoming and outgoing patients and payments
• Answers phone calls and screens service needs
• Schedules appointments and handles mail/email
• Documents and maintains client information in practice management software
• Escalates complex matters to senior staff

Skills

Customer service

Veterinary experience

Attention to detail

Team-oriented

Calm under pressure

Job description

National Veterinary Associates is seeking a part-time client services associate to greet clients, answer questions, schedule appointments, and process payments in a fast-paced veterinary setting. You will handle calls, mail and email, and maintain client data in our practice management software while escalating complex issues to senior staff.

Minimum 1 year related experience required. We offer a supportive team culture, health/dental/vision insurance if eligible, and a 401(k) with company