Veterinary Client Experience Specialist

medvet; North Little Rock (AR, NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Benefits

Vision and Dental

401k with Company Match

Paid Time Off (PTO)

Shift Differentials and On-call Pay

Uniform Allowance

Employee Pet Discounts

Continuing Education Opportunities

Job summary

MedVet is seeking a Client Service Representative to be the first point of contact for clients, ensuring compassionate, efficient service in a fast-paced veterinary setting. You’ll handle check-ins, phone calls, medical records, and payments while upholding our standards of care.

Strong communication, data entry accuracy, and ability to stay calm under pressure are essential. Veterinary experience is preferred, and opportunities for career growth are available.

Qualifications

• Experience in a veterinary setting is preferred.
• Strong communication and interpersonal skills.
• Excellent organization and data-entry accuracy.

Responsibilities

• Greet and check-in clients and escort them and their pets to exam rooms.
• Answer telephones, transfer calls, and manage messages.
• Maintain medical records, charts, reports and correspondence.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Compassion under pressure

Tools

Microsoft Word

Microsoft Excel

Job description

MedVet is seeking a Client Service Representative to be the first point of contact for clients, ensuring compassionate, efficient service in a fast-paced veterinary setting. You’ll handle check-ins, phone calls, medical records, and payments while upholding our standards of care.

Strong communication, data entry accuracy, and ability to stay calm under pressure are essential. Veterinary experience is preferred, and opportunities for career growth are available.