Evening Veterinary Client Services Specialist

MedVet; McMurray (PA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Career growth

Comprehensive health benefits

Vision and dental insurance

HSA/FSA and Independent Care Spending

401k with employer match

Paid time off (PTO)

Shift differentials and on-call pay

Uniform allowance

Employee pet discounts

Disability and life insurance (short/5

Long-term disability paid by company

Continuing education opportunities and

Job summary

MedVet is seeking a Client Service Representative to join our Emergency and Specialty team. You will be the first point of contact for clients, managing check-in, phone calls, and data entry while maintaining compassionate, professional care for patients and their families.

This role emphasizes teamwork, accurate medical records handling, and clear communication of payments and services in a fast-paced veterinary environment.

Qualifications

• Excellent verbal and written communication skills.
• Ability to remain composed in stressful situations.
• Strong client service and phone etiquette.
• Attention to detail and data entry accuracy.
• Ability to work collaboratively and autonomously.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Verbal communication

Written communication

Client service

Attention to detail

Team player

Microsoft Word

Microsoft Excel

Data entry

Veterinary terminology

Tools

Microsoft Word

Excel

Job description

MedVet is seeking a Client Service Representative to join our Emergency and Specialty team. You will be the first point of contact for clients, managing check-in, phone calls, and data entry while maintaining compassionate, professional care for patients and their families.

This role emphasizes teamwork, accurate medical records handling, and clear communication of payments and services in a fast-paced veterinary environment.