Veterinary Client Experience Specialist

Jobvite, Inc.; Asheville (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

401k with match

Paid time off

Shift differential

Uniform allowance

Pet discounts

Disability insurance

Life insurance

Education assistance

Job summary

MedVet in Asheville, NC is seeking a Client Service Representative to be the first friendly face for our clients and their pets. You will help coordinate appointments, answer phones, and support our clinical team with accurate medical records and smooth payment processing.

The ideal candidate communicates clearly, stays calm under pressure, and works well both in a team and independently. Veterinary experience is preferred but not required.

Qualifications

• Ability to remain composed in stressful situations.

Responsibilities

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Skills

Communication skills

Client service

MS Word & Excel

Multitasking

Team player

Attention to detail

Emotional composure

Adaptability

Veterinary terminology (preferred)

Tools

Microsoft Word

Excel

Job description

MedVet in Asheville, NC is seeking a Client Service Representative to be the first friendly face for our clients and their pets. You will help coordinate appointments, answer phones, and support our clinical team with accurate medical records and smooth payment processing.

The ideal candidate communicates clearly, stays calm under pressure, and works well both in a team and independently. Veterinary experience is preferred but not required.