Veterinary Client Experience Coordinator

Medical Management International, Inc.; El Segundo (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Dental Insurance

Paid Time Off

Job summary

Banfield Pet Hospital in El Segundo, CA is seeking a Client Service Coordinator to guide client and pet flow, ensuring excellent service while supporting veterinary teams. You will greet clients, collect information, schedule appointments, and educate on wellness plans.

The role requires a high school diploma and at least 1 year of customer service experience; veterinary background is preferred. Weekend and evening hours are required. Banfield offers comprehensive benefits and total rewards.

Qualifications

• High School Diploma or equivalent.
• At least 18 to perform radiography duties where applicable.
• One year of related customer-service experience.

Responsibilities

• Greet clients and pets, educate on wellness plans and hospital services.
• Guide the flow of clients and pets to maximize productivity.
• Handle documentation, scheduling, and invoicing with accuracy.
• Promote Optimum Wellness Plans and preventive care.
• Assist cash handling and closing procedures.

Skills

Customer service

Communication

Client care

Education

High School diploma

Job description

Banfield Pet Hospital in El Segundo, CA is seeking a Client Service Coordinator to guide client and pet flow, ensuring excellent service while supporting veterinary teams. You will greet clients, collect information, schedule appointments, and educate on wellness plans.

The role requires a high school diploma and at least 1 year of customer service experience; veterinary background is preferred. Weekend and evening hours are required. Banfield offers comprehensive benefits and total rewards.