Pet Care & Client Experience Coordinator

Marsveterinary; Owasso, Northern (OK, KY); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plans

Paid Time Off

Parental Leave

Job summary

Banfield Pet Hospitals seeks a Client Service Coordinator to manage client and pet flow, educate clients on wellness plans, and support the veterinary team for maximum efficiency. The role emphasizes friendly, accurate service and strong communication with clients and associates.

Applicants should have strong English communication, customer service experience, and the ability to multi-task in a busy veterinary setting. Weekend/evening hours may be required.

Qualifications

• High School Diploma or equivalent preferred.
• Must be able to read, write and speak fluent English.
• Ability to multi-task and provide detailed client service.

Responsibilities

• Promote hospital services and route the flow of clients and pets.
• Provide professional, efficient client service and education.
• Assist with invoicing, scheduling and product sales.

Skills

Communication skills

Client service skills

Organizational ability

Problem solving skills

Fluent English

Time management

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Banfield Pet Hospitals seeks a Client Service Coordinator to manage client and pet flow, educate clients on wellness plans, and support the veterinary team for maximum efficiency. The role emphasizes friendly, accurate service and strong communication with clients and associates.

Applicants should have strong English communication, customer service experience, and the ability to multi-task in a busy veterinary setting. Weekend/evening hours may be required.