Veterinary Client Care Specialist

Pet Services of Washington, P.S.; South Weymouth (MA); Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Dental insurance

Employee pet discount

Health insurance

Paid time off

VetGirl Subscription Discount

Fear Free Certification Sponsorship

Penn Foster Program Discounts

Zusammenfassung

VCA Animal Hospitals is seeking a Client Service Representative to join our team. The role focuses on delivering excellent client service, greeting clients and their pets, and supporting hospital operations with friendly, professional service.

Responsibilities include scheduling, payments, product/service recommendations, and education on pet care. The position emphasizes a warm, personable approach and a commitment to high standards of client satisfaction.

Aufgaben

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including education on general animal husbandry and non-medical pet care.

Kenntnisse

Customer service

Jobbeschreibung

VCA Animal Hospitals is seeking a Client Service Representative to join our team. The role focuses on delivering excellent client service, greeting clients and their pets, and supporting hospital operations with friendly, professional service.

Responsibilities include scheduling, payments, product/service recommendations, and education on pet care. The position emphasizes a warm, personable approach and a commitment to high standards of client satisfaction.