Pet Care Client Services Specialist

Pet Services of Washington, P.S.; Cape Coral (FL); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k)

Employee pet discount

Résumé du poste

VCA Animal Hospitals is seeking a Client Service Representative to be the face of the practice, delivering exceptional customer service and guiding clients and their pets through the visit process.

The role involves greeting visitors, scheduling appointments, processing payments, and educating clients on services, products, and basic pet care. It requires professionalism and a friendly, service-oriented attitude.

Qualifications

• Strong customer service skills required.
• Comfort with scheduling and appointment coordination.
• Experience answering phones and assisting clients.

Responsabilités

• Greet clients and guide pets to exam rooms.
• Answer questions about services and products.
• Explain fees and process payments.
• Educate clients on general animal care and husbandry.
• Manage medical records and correspondence.
• Keep reception area neat and organized.

Connaissances

Customer service

Phone etiquette

Appointment scheduling

Billing explanations

Description du poste

VCA Animal Hospitals is seeking a Client Service Representative to be the face of the practice, delivering exceptional customer service and guiding clients and their pets through the visit process.

The role involves greeting visitors, scheduling appointments, processing payments, and educating clients on services, products, and basic pet care. It requires professionalism and a friendly, service-oriented attitude.