Veterans Health Scheduling Specialist

CLFC Healthcare and Communications; Norfolk (VA); On-site; USD 24,796 - 26,863; Full time

Job summary

CLFC in Hampton Roads is seeking entry-level Medical Support Assistants to schedule veterans' appointments, coordinate patient communications, and manage records across VA facilities in the Hampton Roads area. The role emphasizes accuracy, timeliness, and customer service within a federal contract, with onboarding on VA systems such as VistA/CPRS and training in HIPAA compliance.

On-site, weekday hours provide a stable schedule with potential telework where authorized, and opportunities for

Qualifications

• Entry-level federal healthcare role requiring basic computer skills and a high school diploma or GED.

Responsibilities

• Schedule veteran appointments for primary care, specialty clinics, and community care services; ensure accuracy and timeliness.

Skills

Customer service

Typing 50 WPM

Basic computer skills

English proficiency

Attention to detail

Schedule coordination

Multi-tasking

Security clearance readiness

Education

High School diploma or GED

Associate’s degree (preferred)

Tools

VistA/CPRS training

HSRM/PPMS familiarity

Microsoft Office (Excel, Word, Outlook, Teams)

Job description

CLFC in Hampton Roads is seeking entry-level Medical Support Assistants to schedule veterans' appointments, coordinate patient communications, and manage records across VA facilities in the Hampton Roads area. The role emphasizes accuracy, timeliness, and customer service within a federal contract, with onboarding on VA systems such as VistA/CPRS and training in HIPAA compliance.

On-site, weekday hours provide a stable schedule with potential telework where authorized, and opportunities for