Veterans Care & Scheduling Specialist

U.S. Department of Veterans Affairs; Temple (TX); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Paid time off

Parental leave

Retirement benefits

Federal health insurance

Résumé du poste

U.S. Department of Veterans Affairs in Temple, TX seeks a Medical Support Assistant to support the Care in the Community Service. The role involves handling calls, scheduling appointments, and coordinating patient care within the VA Central Texas Health Care System.

The position requires basic education and familiarity with patient data systems, with opportunities for professional growth in a federal environment.

Qualifications

• High school diploma or GED is required or equivalent.
• Experience requirements vary by grade levels (GS-3 to GS-5).
• Candidate must demonstrate ability to handle receptionist/clerical tasks and patient data systems.

Responsabilités

• Receive and answer phone calls from Veterans, families, and staff.
• Schedule and coordinate patient appointments per scheduling guidelines.
• Enter and retrieve patient information in CPRS and other systems.

Connaissances

Customer service

Communication

Data entry

Formation

High school diploma / GED

Outils

VISTA

CPRS

HSRM

Excel

Description du poste

U.S. Department of Veterans Affairs in Temple, TX seeks a Medical Support Assistant to support the Care in the Community Service. The role involves handling calls, scheduling appointments, and coordinating patient care within the VA Central Texas Health Care System.

The position requires basic education and familiarity with patient data systems, with opportunities for professional growth in a federal environment.