Medical Office & Scheduling Support

US-Department-of-Veterans-Affair; Temple (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

The US Department of Veterans Affairs, VA Central Texas Health Care System, Diagnostic Imaging Service, is seeking staff to handle patient intake and indexing, front desk duties, and scheduling for Austin, Temple, and Waco facilities. Duties include processing patient information and coordinating appointments with clinical teams.

Strong attention to detail, experience with electronic health records, and clear communication are essential to ensure smooth clinic operations and patient care

Qualifications

• Demonstrated ability to interact with diverse patients and health care staff.
• Proficiency with office automation and data processing tools used for patient care.
• Knowledge of basic medical terminology to assist in patient care.

Responsibilities

• Receive, intake, and index health and administrative information for patients.
• Perform front desk duties including answering phones and greeting visitors.
• Review patient records for required information and verify demographics/insurance.
• Schedule, review, and coordinate patient appointments according to scheduling guidelines.

Skills

Customer service

Data entry

Medical terminology

Scheduling

Recordkeeping

Education

High school diploma

Tools

Electronic health records

Office software

Appointment scheduling systems

Job description

The US Department of Veterans Affairs, VA Central Texas Health Care System, Diagnostic Imaging Service, is seeking staff to handle patient intake and indexing, front desk duties, and scheduling for Austin, Temple, and Waco facilities. Duties include processing patient information and coordinating appointments with clinical teams.

Strong attention to detail, experience with electronic health records, and clear communication are essential to ensure smooth clinic operations and patient care