Veteran Support Navigator & Case Manager

Transition House Inc; Kissimmee (FL); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Wellness days

Professional‑development assistance

Employee discount programs

Employee‑referral incentives

Flexible scheduling opportunities

Job summary

The Transition House, Inc. is seeking a compassionate Veteran Case Manager to provide community‑based, non‑clinical suicide‑prevention case management through our Veteran Connection and Suicide Prevention Program.

You will help Veterans navigate VA and community systems, reduce barriers, and connect to individualized supports. Ideal candidates have experience in case management and a deep commitment to serving Veterans and families, with the ability to document accurately and coordinate across

Qualifications

• Bachelor's degree or equivalent relevant experience serving Veterans or vulnerable populations.
• Experience providing case management, care coordination, outreach, resource navigation, or social services.

Responsibilities

• Conduct outreach to Veterans through VA, TTHI programs, hospitals and community sources.
• Complete SSG Fox eligibility screening and VA‑required screening tools.
• Develop and update individualized suicide-prevention service plans and manage caseloads.
• Coordinate services and warm handoffs to VA healthcare and housing resources.
• Identify suicide risk and coordinate same‑day warm handoffs to crisis resources.
• Engage families and supports in service planning with consent and confidentiality.
• Document notes, referrals, and plans in secure systems.

Skills

Interpersonal skills

Documentation

Organizational skills

Follow-through

Education

Bachelor's degree in social work, human services, psychology, counseling, criminal justice, or related field

Job description

The Transition House, Inc. is seeking a compassionate Veteran Case Manager to provide community‑based, non‑clinical suicide‑prevention case management through our Veteran Connection and Suicide Prevention Program.

You will help Veterans navigate VA and community systems, reduce barriers, and connect to individualized supports. Ideal candidates have experience in case management and a deep commitment to serving Veterans and families, with the ability to document accurately and coordinate across