Vet Front Desk & Client Care Specialist

NVA General Practice; Hainesport Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off and sick‑time accrual

401(k)

Medical, dental and vision benefits

Health Savings Account

Employee discounts on veterinary care

Supportive team environment

Predictable schedule with no overnight

Alternating Saturday shifts

Job summary

My Pet’s Veterinary Center – Hainesport, NJ is seeking a friendly Veterinary Receptionist/Client Service Representative to join our team. This full-time role offers 30–40 hours per week with weekend shifts on a limited basis and no overnights.

You’ll greet clients, answer phones, schedule appointments, and help maintain a welcoming front desk while supporting doctors and the team. Experience in reception or animal care is preferred, but we are willing to train the right person.

Qualifications

• Strong customer service and communication skills.
• Dependable, organized, and able to multitask.
• Comfortable working with computers and learning new software.
• Able to remain calm and professional during busy or sensitive situations.

Responsibilities

• Greeting clients and patients
• Answering phones and responding to client questions
• Scheduling appointments
• Checking clients in and out
• Processing payments
• Reviewing appointment and patient information
• Communicating clearly with clients, doctors, and the medical team
• Helping maintain an organized and welcoming front desk
• Providing compassionate support during both routine and emotional visits
• Animal handling/restraint

Skills

Customer service

Communication

Multitasking

Calm under pressure

Team player

Tools

Computers

Learning new software

Job description

My Pet’s Veterinary Center – Hainesport, NJ is seeking a friendly Veterinary Receptionist/Client Service Representative to join our team. This full-time role offers 30–40 hours per week with weekend shifts on a limited basis and no overnights.

You’ll greet clients, answer phones, schedule appointments, and help maintain a welcoming front desk while supporting doctors and the team. Experience in reception or animal care is preferred, but we are willing to train the right person.