Pet Front Desk Specialist: Client Care & Scheduling

My Pet's Veterinary Center; Hainesport Township (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Savings Account

401(k)

Medical, dental and vision benefits

Paid time off

Employee discounts on veterinary care

Job summary

My Pet’s Veterinary Center – Hainesport, NJ is hiring a friendly Veterinary Receptionist/Client Service Representative to join our small-animal practice. This full-time role (30–40 hours/week) offers an $18–$22/hour pay scale based on experience and a schedule with no overnight shifts and limited weekend hours.

You will greet clients, answer phones, schedule appointments, process payments, and maintain an organized, welcoming front desk while communicating clearly with the medical team.

Qualifications

• Strong customer service and communication skills.
• Dependable, organized, and able to multitask.
• Comfortable working with computers and learning new software.
• Able to remain calm and professional during busy or sensitive situations.

Responsibilities

• Greeting clients and patients
• Answering phones and responding to client questions
• Scheduling appointments
• Checking clients in and out
• Processing payments
• Reviewing appointment and patient information
• Communicating clearly with clients, doctors, and the medical team
• Helping maintain an organized and welcoming front desk
• Providing compassionate support during routine and emotional visits

Skills

Customer service

Communication

Multitasking

Computer skills

Team player

Job description

My Pet’s Veterinary Center – Hainesport, NJ is hiring a friendly Veterinary Receptionist/Client Service Representative to join our small-animal practice. This full-time role (30–40 hours/week) offers an $18–$22/hour pay scale based on experience and a schedule with no overnight shifts and limited weekend hours.

You will greet clients, answer phones, schedule appointments, process payments, and maintain an organized, welcoming front desk while communicating clearly with the medical team.