Vehicle Reconditioning Operations Specialist

Cox Automotive Inc.; Euless (TX); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Holidays

Job summary

Cox Automotive - USA in Texas seeks a Vehicle Operations Support Specialist II to oversee vehicle reconditioning for wholesale and retail, monitor activities, manage client expectations, and ensure accurate paperwork and data entry. The role involves clerical duties, account maintenance, invoicing for reconditioning fees, and close collaboration with Recon Shop management to meet client SLAs.

No remote option; day shift; hourly pay between $16.59 and $24.86, with potential incentive

Responsibilities

• Perform various clerical and administrative duties relating to vehicle recon fulfillment, meeting all clients' SLAs
• Maintain client account agreements, vehicle files, records of completion of reconditioning work, and other required information
• Create, maintain, and audit accurate charges for reconditioning fees related to vehicles processed
• Analyze and manage clients’ reports and vehicle throughput via daily report/query capabilities
• Perform data entry and verify that customer vehicle information is accurately recorded in the system
• Respond to client and corporate inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems
• Receive vehicle and registration information from clients interested in reconditioning services
• Enter all pertinent information into software applications, AS400, and RPP, and approved work requested by the client
• Utilize the AS400/VCF/RPP systems to monitor and track vehicle repairs
• Communicate with Recon Shop management and posting & procurement to meet client SLAs
• Monitor vehicles through the reconditioning fulfillment process to ensure timeline commitment is met
• Review completed work, ensuring clients' tracking and processing are achieved and/or exceeded
• Work with finance/local management to ensure customers are charged accurately
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Job description

Cox Automotive - USA in Texas seeks a Vehicle Operations Support Specialist II to oversee vehicle reconditioning for wholesale and retail, monitor activities, manage client expectations, and ensure accurate paperwork and data entry. The role involves clerical duties, account maintenance, invoicing for reconditioning fees, and close collaboration with Recon Shop management to meet client SLAs.

No remote option; day shift; hourly pay between $16.59 and $24.86, with potential incentive