Vehicle Readiness Coordinator

Mercedes-Benz Group; Beverly Hills (CA); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid vacation

401(k)

401(k) matching

Flexible spending account

Life insurance

Employee assistance plan

Disability insurance

Job summary

Mercedes-Benz of Beverly Hills is hiring an Internal Service Advisor to support both Sales and Service, coordinating repair orders and ensuring vehicles are prepared for inventory promptly. You will liaise with technicians, Parts, Pre-Owned, and Service leadership to track repairs, communicate status and costs, and verify documentation before releasing vehicles.

The role requires strong organization, attention to detail, and the ability to move multiple vehicles through a fast-paced service

Qualifications

• Previous automotive service or dealership experience preferred.
• Knowledge of repair orders and dealership service operations.
• Strong organizational skills to manage multiple vehicles.
• Effective communication with technicians and other departments.
• Excellent attention to detail and documentation.
• Ability to identify delays and keep vehicles moving through service.
• Comfortable in a fast-paced dealership environment.
• Valid driver’s license and driving record acceptable.

Responsibilities

• Coordinate service and repair work for dealership-owned vehicles, including pre-owned, sales, and internal inventory.
• Create and manage repair orders, document requested work, and ensure repair information is accurate and complete.
• Review technician findings and coordinate repair needs, approvals, parts, and next steps with the appropriate departments.
• Monitor vehicles throughout the repair and reconditioning process, following up on delays and helping keep work moving efficiently.
• Communicate vehicle status, repair needs, costs, and estimated completion times to internal stakeholders.
• Verify completed work and documentation before closing repair orders and releasing vehicles.
• Partner with technicians, Parts, Sales, Pre-Owned, and Service leadership to support timely vehicle readiness.

Skills

Automotive service experience

Repair processes knowledge

Organizational skills

Communication

Attention to detail

Identify delays

Fast-paced environment

Driver's license

Job description

Mercedes-Benz of Beverly Hills is hiring an Internal Service Advisor to support both Sales and Service, coordinating repair orders and ensuring vehicles are prepared for inventory promptly. You will liaise with technicians, Parts, Pre-Owned, and Service leadership to track repairs, communicate status and costs, and verify documentation before releasing vehicles.

The role requires strong organization, attention to detail, and the ability to move multiple vehicles through a fast-paced service