Vehicle Operations Liaison II - Client & Repair

Cox Enterprises; Oceanside (CA); Vor Ort; USD 27.000 - 41.000; Vollzeit

Benefits dieser Stelle

Paid time off

Paid holidays

Bereavement leave

Voting leave

Jury duty leave

Military leave

Parental leave

Zusammenfassung

Cox Automotive in Oceanside, CA is seeking a Vehicle Operations Support Specialist II to support auction and reconditioning locations. The role emphasizes coordinating repairs, tracking progress, and maintaining strong client and vendor relationships on a day shift on-site.

Responsibilities include collaborating with maintenance, procurement, and operations teams, verifying pricing, and ensuring accurate documentation.

Qualifikationen

• Proven experience in operations, client service, and team leadership within automotive/auction settings.
• Strong understanding of cosmetic and mechanical repair processes.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities across remote and physical locations.
• Commitment to safety and continuous improvement.

Aufgaben

• Track repair progress and timelines, updating clients and teams.
• Collaborate with maintenance, reconditioning, vendor, and operations to initiate approved work.
• Maintain relationships with commercial account representatives, major clients, and vendors.
• Coordinate with procurement and parts suppliers to verify pricing and availability.
• Prepare sales information for commercial accounts according to client SOPs.
• Audit work completed by Commercial Account Administrators and Procurement teams.
• Maintain records of estimates, approvals, and completed work per standards.
• Serve as liaison between departments, clients, and vendors to resolve issues.

Kenntnisse

Customer service

Communication

Multitasking

Organizational skills

Problem solving

Safety awareness

Advanced computer skills

Ausbildung

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Jobbeschreibung

Cox Automotive in Oceanside, CA is seeking a Vehicle Operations Support Specialist II to support auction and reconditioning locations. The role emphasizes coordinating repairs, tracking progress, and maintaining strong client and vendor relationships on a day shift on-site.

Responsibilities include collaborating with maintenance, procurement, and operations teams, verifying pricing, and ensuring accurate documentation.