On-Site Account Ops Specialist II – Vehicle Solutions

Cox Enterprises; Riverside (CA); Vor Ort; USD 34.000 - 50.000; Vollzeit

Benefits dieser Stelle

Paid time off

Health benefits

401(k) retirement plan

Zusammenfassung

Cox Automotive in Riverside, California, is seeking an Account Operations Specialist II to serve as the primary contact resolving client issues for accounts of varying scope, coordinating with auction teams and stakeholders.

You will provide prompt customer service on vehicle condition inquiries, coordinate reconditioning services, prepare estimates, and maintain strong client relationships while following Cox standards and safety policies.

Qualifikationen

• High School Diploma/GED and 3 years’ related experience or 5 years’ related experience.
• Valid driver’s license required.
• Must have ability to meet business timelines and work safely.
• Experience in customer interactions and issue resolution is preferred.

Aufgaben

• Primary contact for resolving client issues for accounts, coordinating with auction teams and stakeholders.
• Provide prompt customer service on inquiries related to vehicle condition and discrepancies.
• Coordinate sale vehicle run processes and communication with auction departments for inventory movement.
• Build client relationships, prepare reconditioning estimates, and oversee related services.
• Maintain knowledge of vehicle inspection data and safety policies; support upholding standards.

Kenntnisse

Customer service

Communication

Multitasking

Time management

Driving

Ausbildung

High School Diploma/GED

Tools

Microsoft Office

Internal systems

Jobbeschreibung

Cox Automotive in Riverside, California, is seeking an Account Operations Specialist II to serve as the primary contact resolving client issues for accounts of varying scope, coordinating with auction teams and stakeholders.

You will provide prompt customer service on vehicle condition inquiries, coordinate reconditioning services, prepare estimates, and maintain strong client relationships while following Cox standards and safety policies.