Vehicle Operations Liaison & Repair Coordinator

CAI Cox Automotive Corp Svcs., LLC; Oceanside (CA); Presencial; USD 26 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Health/dental/vision benefits

401(k) retirement plan

Resumo da oferta

Cox Automotive is seeking an Vehicle Operations Support Specialist II to work on-site in the vehicle operations group. The role drives process efficiency, repair estimation accuracy, and high‑quality service delivery across auction and reconditioning sites.

You will coordinate with maintenance, reconditioning, vendors, and procurement, while building strong client relationships and ensuring safe, compliant operations. A high school diploma and relevant experience are required.

Qualificações

• Experience in operations, client service, and team leadership within the automotive or auction industry.
• Strong understanding of cosmetic and mechanical repair processes.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities across remote and physical locations.
• Commitment to safety and continuous improvement.
• Customer service experience required.

Responsabilidades

• Track repair progress, monitor completion timelines, and communicate updates to clients, transportation teams, and internal stakeholders.
• Collaborate with maintenance, reconditioning, vendor, and operations teams to initiate approved work and maintain smooth repair flow.
• Cultivate and maintain strong relationships with commercial account representatives, major clients, and vendors.
• Partner with procurement and parts suppliers to verify pricing, availability, and sourcing of required materials.
• Coordinate sales preparation for commercial accounts, ensuring accurate collection of vehicle and account information per client SOPs.
• Audit work completed by Commercial Account Administrators and Procurement teams for accuracy.

Conhecimentos

Customer service

Communication

Problem solving

Organization

Microsoft Excel

Formação académica

High School Diploma/GED

Ferramentas

Microsoft Word

Outlook

Descrição da oferta de emprego

Cox Automotive is seeking an Vehicle Operations Support Specialist II to work on-site in the vehicle operations group. The role drives process efficiency, repair estimation accuracy, and high‑quality service delivery across auction and reconditioning sites.

You will coordinate with maintenance, reconditioning, vendors, and procurement, while building strong client relationships and ensuring safe, compliant operations. A high school diploma and relevant experience are required.