Vehicle Concierge & Customer Experience

CarMax; Covington (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and development opportunities

Diversity and inclusion programs

Job summary

CarMax Business Services is looking for a Customer Specialist in Covington, Virginia. In this role, you will provide exceptional customer service by guiding customers through every step of their CarMax journey. Responsibilities include conducting vehicle assessments, managing sales paperwork, and ensuring all vehicles meet quality standards. A High School Diploma is required along with strong communication skills. This role offers opportunities for professional growth within a top-rated company known for its commitment to training and diversity.

Qualifications

• Exceptional communication skills are necessary.
• Ability to build and maintain strong relationships with customers.
• Experience in sales or customer service is preferred.

Responsibilities

• Guide customers through vehicle buying and selling processes.
• Conduct vehicle condition assessments.
• Perform various administrative duties and maintain paperwork.

Skills

Communications skills

Relationship building

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Covington, Virginia. In this role, you will provide exceptional customer service by guiding customers through every step of their CarMax journey. Responsibilities include conducting vehicle assessments, managing sales paperwork, and ensuring all vehicles meet quality standards. A High School Diploma is required along with strong communication skills. This role offers opportunities for professional growth within a top-rated company known for its commitment to training and diversity.