Customer Experience Concierge

CarMax Business Services; Mobile (AL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Career growth opportunities

Training and development programs

Diversity and inclusion initiatives

Job summary

CarMax Business Services is looking for a Customer Specialist in Mobile, Alabama. You'll provide exceptional customer service, guiding customers through their car buying journey while managing various tasks. Responsibilities include vehicle assessments, facilitating sales, and performing administrative duties. Candidates should have strong communication skills, sales experience, and a high school diploma. Join a company recognized as one of the FORTUNE 100 Best Companies to Work For, committed to training and diversity.

Qualifications

• Demonstrate exceptional communication skills.
• Sales and customer service experience preferred.
• Valid Driver’s License required.

Responsibilities

• Guide customers through the sales process and paperwork.
• Conduct vehicle condition assessments.
• Perform administrative duties, including paperwork and cash management.

Skills

Exceptional communication skills

Confidence in self and products

Strong relationship building

Attention to detail

Ability to perform duties in a fast-paced environment

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Mobile, Alabama. You'll provide exceptional customer service, guiding customers through their car buying journey while managing various tasks. Responsibilities include vehicle assessments, facilitating sales, and performing administrative duties. Candidates should have strong communication skills, sales experience, and a high school diploma. Join a company recognized as one of the FORTUNE 100 Best Companies to Work For, committed to training and diversity.