Vascular Front Desk Specialist - Growth & Benefits

Florida Medical Clinic Orlando Health; Wesley Chapel (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Tuition reimbursement

Public Service Loan Forgiveness (PSLF)

Leadership development programs

Health insurance

Dental

Vision

Free virtual visits

Well-being programs

Employer retirement match (up to 5%)

Paid parental leave

PTO

Flexible leave options

Fertility benefits

Adoption assistance

Backup care for children/elders/pets

Pet insurance

Zusammenfassung

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant in Wesley Chapel to support ambulatory office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

The role emphasizes professional patient interaction, accurate demographic/insurance data collection, and adherence to Orlando Health policies, with responsibilities spanning scheduling, records processing, and office equipment use.

Qualifikationen

• High School graduate or equivalent.
• Six (6) months’ experience in a clerical office, or general business, and/or customer service setting.

Aufgaben

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres to assures compliance with Orlando Health and OHPE policy, procedures, and value statements.
• Demonstrates competence in use of office equipment, technology, and answers telephone calls appropriately.
• Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
• Interacts with patients and families in a professional manner.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Kenntnisse

Customer service

Ausbildung

High School graduate or equivalent

Jobbeschreibung

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant in Wesley Chapel to support ambulatory office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision.

The role emphasizes professional patient interaction, accurate demographic/insurance data collection, and adherence to Orlando Health policies, with responsibilities spanning scheduling, records processing, and office equipment use.