Vascular Surgery Front Office Specialist

Orlando Health, Inc.; Wesley Chapel (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant for the Vascular Surgery team in Wesley Chapel, FL. Schedule is Monday–Friday, 8:00am–5:00pm, with travel to Zephyrhills as needed.

Responsibilities include patient registration, appointment scheduling, and processing referrals under supervision of Practice Operations leadership. The role supports ambulatory/physician office operations, aims to improve patient satisfaction, and offers opportunities for tuition

Qualifications

• High School graduate or equivalent.
• Six (6) months’ experience in a clerical office, or general business, and/or customer service setting

Responsibilities

• Schedule patient appointments according to practice specific scheduling protocols and patient preference, including pre-certification when required.
• Obtain accurate and complete patient demographic and insurance information.
• Process requests for medical records per policy.
• Adhere to Orlando Health policies and value statements.
• Demonstrate competence with office equipment and answer calls professionally.
• Contribute to patient satisfaction through excellent service.
• Maintain punctual attendance per policy and regulatory standards.
• Maintain compliance with all policies and procedures.
• Participate in QA activities as assigned.
• Be aware of patient rights and regulatory standards.

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant for the Vascular Surgery team in Wesley Chapel, FL. Schedule is Monday–Friday, 8:00am–5:00pm, with travel to Zephyrhills as needed.

Responsibilities include patient registration, appointment scheduling, and processing referrals under supervision of Practice Operations leadership. The role supports ambulatory/physician office operations, aims to improve patient satisfaction, and offers opportunities for tuition