Urgent Care Front Desk & Patient Concierge

Bayfrontstpete; Florida; Hybrid; USD 30.000 - 38.000; Vollzeit

Benefits dieser Stelle

Tuition reimbursement

PSLF

Leadership development programs

Health & vision benefits

Retirement contributions match

Parental leave

PTO

Flexible leave options

Fertility benefits

Adoption assistance

Backup care for children/elders/pets

Pet insurance

Zusammenfassung

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision of practice leadership.

The role focuses on delivering excellent patient service in a busy urgent care setting at Wesley Chapel and Zephyrhills, with benefits including tuition reimbursement, PSLF, and wellness programs to support your growth and

Qualifikationen

• High School graduate or equivalent.
• Six months’ experience in a clerical office, general business, and/or customer service setting

Aufgaben

• Schedules patient appointments according to practice scheduling protocols and patient preferences, including pre-certification when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes requests for medical records according to policies and procedures.
• Adheres to policies, procedures, and value statements.
• Demonstrates competence in use of office equipment and answers telephone calls appropriately.
• Demonstrates a Commitment to Excellence and works to improve patient satisfaction.
• Interacts with patients and families professionally.
• Maintains regular, punctual attendance per policies and applicable laws.
• Maintains compliance with all policies and procedures.
• Participates in Quality Assurance/Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues and patient rights and compliance with regulatory standards.
• Maintains efficient use of supplies.
• Assists Billing Service as requested.

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, telephone coverage, appointment scheduling, and patient referrals under supervision of practice leadership.

The role focuses on delivering excellent patient service in a busy urgent care setting at Wesley Chapel and Zephyrhills, with benefits including tuition reimbursement, PSLF, and wellness programs to support your growth and