Urgent Care Front Desk Specialist – Growth & Benefits

Orlando Health, Inc.; Wesley Chapel (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Education benefits

Health benefits

Retirement match

Work-life balance

Family support

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in Wesley Chapel and Zephyrhills. Responsibilities include patient registration, appointment scheduling, and processing medical records under supervision of the Practice Operations leadership.

The role requires a High School diploma or equivalent and at least 6 months of clerical or customer service experience. Schedule: 3/12 hour shifts in a Urgent Care setting.

Qualifications

• High School graduate or equivalent.
• Six (6) months' experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice scheduling protocols and patient preference.
• Obtains accurate patient demographic and insurance information.
• Processes requests for medical records per policies.
• Maintains professional interactions with patients and families.
• Answers telephone calls and uses office equipment appropriately.

Skills

Customer service

Scheduling

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in Wesley Chapel and Zephyrhills. Responsibilities include patient registration, appointment scheduling, and processing medical records under supervision of the Practice Operations leadership.

The role requires a High School diploma or equivalent and at least 6 months of clerical or customer service experience. Schedule: 3/12 hour shifts in a Urgent Care setting.