Urgent Care Front Desk Specialist

Florida Medical Clinic; Wesley Chapel (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF

Leadership programs

Medical insurance

Dental insurance

Vision insurance

Well-being programs

Retirement match

Paid parental leave

PTO

Flexible leave

Fertility benefits

Adoption assistance

Back-up care

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant for Wesley Chapel/Zephyrhills campuses. You will support ambulatory/physician office operations with patient registration, appointment scheduling, and referrals, under supervision of site managers.

The ideal candidate has a high school diploma and at least 6 months of clerical or customer service experience, with professional communication and teamwork skills.

Qualifications

• High School diploma or equivalent.
• Six months’ experience in a clerical office, or general business, and/or customer service setting.

Responsibilities

• Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
• Obtains accurate and complete patient demographic and insurance information.
• Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
• Adheres to compliance with Orlando Health and OHPE policies, procedures, and value statements.
• Answers telephone calls professionally and demonstrates competence in use of office equipment.

Skills

Clerical experience

Customer service

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant for Wesley Chapel/Zephyrhills campuses. You will support ambulatory/physician office operations with patient registration, appointment scheduling, and referrals, under supervision of site managers.

The ideal candidate has a high school diploma and at least 6 months of clerical or customer service experience, with professional communication and teamwork skills.