Patient Access & Front Desk Specialist

Bayfrontstpete; Tampa (FL); On-site; USD 18,000 - 28,000; Full time

Job summary

Florida Medical Clinic Orlando Health in Tampa seeks a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, schedule appointments, manage telephone coverage, and assist with referrals under supervision.

This role requires a high school diploma and at least six months of clerical or customer service experience. You will interact with patients professionally, maintain accurate records, and comply with clinic policies and privacy standards.

Qualifications

• Six months of clerical office, general business, or customer service experience.
• High School graduate or equivalent.

Responsibilities

• Schedule patient appointments per protocols and obtain pre-certifications when required.
• Collect and verify patient demographics and insurance information.
• Process requests for medical records according to policies.
• Answer calls with professional telephone etiquette.
• Maintain attendance and comply with clinic policies and privacy standards.

Skills

Customer service

Phone etiquette

Clerical skills

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health in Tampa seeks a Front Office Assistant to support ambulatory/physician office operations. You will handle patient registration, schedule appointments, manage telephone coverage, and assist with referrals under supervision.

This role requires a high school diploma and at least six months of clerical or customer service experience. You will interact with patients professionally, maintain accurate records, and comply with clinic policies and privacy standards.